Aquatic Risk & Safety Services
Aquatic Industry Services

LSV provides specialist safety services to support the planning, delivery, and continuous improvement of aquatic facilities and programs.
Our services include risk assessments, supervision planning, emergency preparedness, and critical incident reviews — helping facility owners and operators meet safety obligations and deliver best practice across Victoria.

Assessments
LSV Pool Safety Assessments are the recognised assessment standard for Victorian aquatic facilities and provide owners and operators with a comprehensive review of a facility’s performance against industry best practice. Each assessment is:
- Tailored to the specific facility, accounting for aquatic spaces, special features, programs and services.
- Fully reference based against research, legislation, industry guidelines and other recognised standards.
- Regularly reviewed by industry experts at a State and National level to ensure currency and relevance.
- Considered best practice within the Victorian and Australian aquatic industry.
The assessment process delivers clear, evidence-based feedback and guidance enabling safety improvements and operational excellence.
Facility Design Assessments support the development/redevelopment of aquatic facilities by ensuring safety and compliance are incorporated into the design stage. Each assessment includes:
- Independent LSV and industry panel review of architectural plans with a focus on safety and compliance.
- Identification of potential supervision challenges, including dead-water zones and line-of-sight issues.
- Advice on access and egress, barriers, safety signage and aquatic risk treatment options.
- Fully reference based against research, legislation, industry guidelines and other recognised standards.
This service helps facility owners, operators, architects and consultants address safety during the planning and design stages, increasing the likelihood of achieving success through a design which successfully balances form and function.
Signage Assessments provide a comprehensive review of safety and emergency signage to ensure compliance with Australian/International Standards and industry best practice.
Signage is recognised as an important risk treatment tool and is often the focus of critical incident investigations, making accurate, compliant and consistent provisions essential. Each assessment includes:
- Review and recommendations on facility and key area terms and conditions signage.
- Assessment of safety signage across all aquatic areas and special features.
- Review of plant room and chemical storage area safety signage.
- Clear identification of current compliance levels and improvement opportunities.
In addition to Signage Assessments, LSV offers a safety signage design, manufacture, and delivery service to ensure signage meets legislative obligations and facility/community needs.
Mystery Guest Visits provide aquatic facility owners and operators with an independent expert, external perspective on operational performance - focusing on aquatic supervision and customer experience during day-to-day operations. Each visit includes:
- Independent assessment of supervision practices during normal operation.
- Evaluation of facility staff and supervisor behaviour in real-time.
- Focused reviews during peak periods such as weekends, and summer/school holidays.
- Optional assessment during early morning or evening shifts where management oversight may be reduced.
These unique assessments help facilities to clearly identify areas of service excellence and opportunities for improvement, ensuring supervision and customer service standards meet community and industry expectations.
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